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TERMS OF USE

LEGAL AND GENERAL TERMS OF USE This site ("site") is published by the Italian company Elmira Medins Italia S.R.L. Access to the site and use of the information contained therein are subject to the Terms of Use below. By using this site, you agree to comply with the following provisions: This site is the exclusive property of Elmira Medins Italia S.R.L., which has the sole right to use the intellectual property and associated image rights, in particular to brand, model and copyright. No part of this site may be downloaded, reproduced, transmitted or republished for any purpose other than personal and private non-commercial use. Elmira Medins Italia S.R.L. makes every possible effort to ensure the accuracy and relevance of the information posted on the site, and reserves the right to correct and change its content at any time without prior notice. In this regard, Elmira Medins Italia S.R.L. cannot fully guarantee the accuracy, completeness and relevance of the information posted on this website. Consequently, Elmira Medins Italia S.R.L. disclaims any responsibility for: any failure, disruption of the site or errors; any inaccuracy or incompleteness of the information posted on the site; any damage caused as a result of the intrusion of a third party, which entailed a change in the information posted on the site; more generally, any damage, direct or indirect, regardless of its causes, origin, nature or consequences, caused by someone gaining access to the site or the lack of access to the site for anyone else, as well as the use of the site and / or trust in the information received from the site, directly or indirectly. The visitor may be asked to provide personal data. The provision of such information is voluntary. Each visitor has the right to access his personal data and the ability to correct it or, if necessary, delete it. For information on our products, please contact us at r.support@elmiramedins.com Medins Italia S.R.L. may place cookies on the visitor's computer in order to identify him. The visitor has the ability to prevent the use of cookies by setting his browser accordingly. Elmira Medins Italia S.R.L. makes every possible effort to ensure the safety of files containing personal data obtained on the site. However, Elmira Medins Italia S.R.L. cannot control all the risks arising from the use of the Internet. It reminds users of the potential privacy risk of data circulating on the network and disclaims any liability associated with such risk. Third party hyperlinks to this website may only be created with the prior written consent of Elmira Medins Italia S.R.L., which reserves the right to withdraw this consent at any time. Elmira Medins Italia S.R.L. does not bear any responsibility for the content of sites that link to this site. Elmira Medins Italia S.R.L. warns site visitors that these terms of use may be changed at any time. Any of such changes will be communicated on the site, and any visitor entering the site after posting such a message online will be deemed to agree with them. This site may contain links to other sites or other Internet sources. Elmira Medins Italia S.R.L. cannot control these sites and external sources. Based on this, Elmira Medins Italia S.R.L. cannot be held responsible for these sites or external sources and disclaims any responsibility for the information and advertising contained on them, the products and services they offer, as well as any materials posted on these sites or external sources or available through them. In addition, Elmira Medins Italia S.R.L. cannot be held responsible for any damage or loss, genuine or alleged, incurred as a result of the use of goods and services advertised on these sites and external sources, or as a result of trust in them. © elmiramedins

Delivery

Delivery is carried out by DHL international delivery service at the expense of the Seller. Delivery times are from 2 to 6 days. The surcharge for urgency is carried out by the Buyer. The buyer is given the right, within 14 (fourteen) calendar days from the date of receipt of the order, to apply with an Application for the exchange of goods or return of goods and the funds paid. An application for the exchange / return of goods is sent by the Buyer to the following address order@elmiramedins.com. When making a return, the estimated value of the returned goods must be indicated equal to the value of the goods on the website. The cost of return shipping services is paid by the Buyer. The Buyer is responsible for the correctness of the data specified in the Refund Application. Refunds are made subject to the conditions for returning the goods. The goods must be returned in the condition in which they were at the time of transfer to the Buyer: with all labels and tags, without traces of wear and dirt, without traces of deodorant, without foreign odors The seller returns the paid funds within 30 (thirty) calendar days from the date of return of the goods. Refunds are made minus the commission of payment systems. Refunds are made to your bank card automatically. Before returning the goods, make sure that you have added a bank card in your personal account, on which you want to receive money for the goods. Any claims, statements sent by the Buyer after the expiration of 14 days from the date of delivery of the goods by the Seller are not considered.

TERMS OF SALES

The sale of products on our website (“Elmira Medins ”) is governed by the following General Conditions of Sale. Products purchased on elmiramedins.com are sold directly by Elmira Medins Italia SRL with its registered adress in Italy , Via Larga 19 , Milan Italy , 20122 , registration in the business register, tax identification code and intra-community VAT number 09832040969 . For the purposes of these general conditions, the term "Seller" applies to Elmira Medins . Please send your requests for information to our Customer Service. For any additional information, visit the Customer Service area where you will find information on orders, deliveries, refunds and returns of products purchased on elmiramedins.com Remember that you can always contact Elmira Medins through Customer Service. For any other information of a legal nature, you can consult the following sections: General Conditions of Use, Privacy Policy and Return Policy. 1. Our commercial policy 1.1 The Seller offers its products for sale on elmiramedins.com and its e-commerce services are intended exclusively for its end users who have reached the age of majority (the “consumers”). 1.2 The term "consumer" refers to any natural person acting for non-commercial or professional purposes. If you are not a "consumer", please refrain from purchasing products from elmiramedins.com 1.3 The Seller reserves the right to refuse orders from any person who is not a "consumer" or orders that do not comply with its commercial policy, in particular orders that are the subject of reports or suspicions of fraudulent or illegal activities. If this is the case, the Seller will inform the user of his refusal. The orders transmitted to the Seller and the returns made by the users must also correspond to the needs of the consumers. The Seller monitors the number of orders and returns made. 1.4 These General Terms and Conditions of Sale exclusively govern the transmission, by users of elmiramedins.com, and the acceptance by the Seller of orders concerning products on elmiramedins.com 1.5 The General Terms and Conditions of Sale do not apply to services or the sale of third-party products that appear on elmiramedins.com through links, banners or other hypertext links. 2. Conditions of execution of the sales contract with the Seller in accordance with French law n ° 2014-344 of March 17, 2014 relating to consumption 2.1 To execute the contract of sale of one or more products on elmiramedins.com you must complete the online order form and send it to the Seller, electronically, following the instructions provided. When you buy on elmiramedins.com you conclude a purchase contract directly with the Partner and you can contact him using the contacts indicated in the pop-up window that opens when you click on the name of the Partner inside the product sheet. 2.2 Before sending your order, please read the General Conditions of Sale and the Return Policy carefully, print a copy using the Print option and keep it for your personal use. In accordance with article L.221-5 of the Consumer Code, before sending your order to the Seller, we will send you a summary of our commercial and contractual conditions, concerning your order, a summary of the essential characteristics of each of the products. ordered and their unit price (including applicable taxes or levies), the means of payment you can use to purchase each product, the delivery methods for the products purchased, the shipping costs, the Seller's contact details (address and contacts) , as well as the expected delivery time, from the acceptance of the order. The Seller will also send you a summary of the return conditions for purchased products. If applicable, you will be told whether the costs of returning the products are your responsibility. We will remind you of the existence of the legal guarantee of conformity, will send you the contact details of our after-sales service and finally inform you that you have the possibility of using the European Commission's platform for alternative dispute resolution, available at http://ec.europa.eu/odr. 2.3 The order confirmation page, referring to the General Conditions of Sale and the Return Policy, also contains a summary of the essential characteristics of each of the products ordered, the price (including applicable taxes) and the costs. postage (including all additional costs which will be payable by you if you choose, instead of standard delivery, a faster and/or different means of delivery). 2.4 Your order constitutes an irrevocable offer to purchase. Before proceeding with the transmission of the order form, you will also be asked to detect and correct any data entry errors. 2.5 Upon transmission of the order, we will send you an automatic e-mail to acknowledge receipt of this order. This e-mail constitutes an acknowledgment of receipt, confirming that the Seller has received your order, but not that he has accepted it. 2.6 The contract is deemed concluded when the Seller accepts your order. The Seller will send you a second e-mail confirming the acceptance of the order and the shipment of the products. Said email will include a copy of these Terms and Conditions and a summary of the Returns Policy. 2.7 The order form sent to the Seller will be archived in our database for the period necessary to process it, in compliance with legal deadlines. You can access your order form located under the My Orders section. 2.8 The language used for the conclusion of the contract with the Seller is English or French. 2.9 The Seller will have the possibility to refuse orders presenting insufficient guarantees in terms of solvency, which are incomplete or inaccurate, or if the products are no longer available. In these cases, the Seller will send you an e-mail informing you that the contract has not been concluded and that he has not accepted your order, giving reasons for his decision. If the products presented on elmiramedins.com are no longer available or are no longer for sale at the time of receipt or execution of your order, the Seller will be required to inform you of the unavailability of the products you wish to purchase within a period of thirty (30) days from the day after the transmission of your order to the Seller. If you have already paid for the products, the Seller will reimburse you the amount due as soon as possible, and the contract between the parties will then be deemed terminated. The Seller reserves the right to refuse orders, in the cases specified in paragraph 1.3. 2.10 We remind you that through the telematic transmission of the order, you unconditionally accept the General Conditions of Sale of the Seller and you undertake to observe them. If you do not agree with certain provisions of these General Conditions of Sale, please refrain from sending orders to elmiramedins.com 2.11 By submitting your order form, you confirm that you have read and accepted these General Conditions of Sale, as well as the additional conditions indicated on elmiramedins.com including the conditions accessible by hypertext link, in particular the General Conditions of Use, the Privacy Policy and the Return Policy.